by Michelle Mondonedo
Our tech team is excited to unveil our newest feature: the ability to fix a rejected label!
Occasionally, you may come across rejected labels on Easyship. Rejected labels happen when a courier can't process the information entered because it's invalid or missing.
In the past, there was no other option than to wait for our operations team to fix the error.
Now, with this new feature, you have the ability to speed up the process by editing the shipment yourself!
How it works
However, if the weight or dimensions are decreased, you will be refunded the difference back to your Easyship account.